Skip to content
Anhtuan Hong

Case study · 2016–2018

Accruent / Maintenance Connection — Cost Savings Calculator

Custom front-end framework plus a late-cycle sales tool: +42% lead acquisition, -33% page load time, +13% conversion through A/B testing.

Accruent / Maintenance Connection — Cost Savings Calculator
Role
Web Product Manager · Front-End Developer
Client
Accruent · Maintenance Connection
Medium
Front-End · Product · Sales Tool
Date
2016–2018

Challenge

Accruent's Maintenance Connection product needed a late-cycle sales tool to close a gap in the buyer journey: prospects understood the category but couldn't model what switching to Maintenance Connection actually saved them. The marketing site was also bleeding speed and conversion — front-end framework choices made early had calcified into page-load problems that hurt every paid acquisition dollar.

Approach

Wore two hats — Web Product Manager and Front-End Developer. Built a custom front-end framework to replace the page architecture that was dragging load times, then layered a Cost Savings Calculator on top as the late-cycle sales tool. The calculator took prospect inputs (work orders, technician headcount, downtime cost) and returned a tailored savings figure that sales used in deals already in motion. A/B testing across both the framework rollout and the calculator placement informed iteration.

Outcome

+42% lead acquisition on the marketing site after the framework swap, -33% page load time, and +13% conversion through A/B testing on the calculator and adjacent pages. The calculator became a standard tool in the late-cycle sales motion for the Maintenance Connection product line.

Supporting work

Portfolio images 2023 Bike Build 02
Portfolio images 2023 Bike Build 03
Portfolio images 2023 Bike Build 04
Screencapture csc tnfsh co 2024 01 08 11 08 20
Screencapture web archive org web 20181223181306 https www maintenanceconnection com website 2024 01 08 10 45 27